Job Description

Essential Duties and Responsibilities (Includes but not limited to the following):

• Commence and maintain communications with customers on timeframes, quality issues and corrective actions
• Provide weekly and monthly reports for Non conformances, customer’s returns and maintain a closed loop corrective actions program
• Perform Internal and external audits.
• Manage MRB Process in conjunction with production managers and supervisors for RMA disposition and Non conforming material disposition
• Working in conjunction with production personnel to respond to all customer’s corrective actions (SCARS)
• Develops, implements, and monitors information systems controls to ensure data accuracy, security, regulatory compliance and team awareness.
• Assist with quality programs to maintain quality certifications. (I.e. ISO 9001/ISO 13485)

Knowledge & Skill Requirements:

• Strong Computer skills are required for reports, charts, data analysis and presentations.
• Able to interpret blue prints using G.D. & T.
• Able to inspect parts using commonly used inspection tools is a
• Highly refined communications skills required.

Education/Experience Requirements:

• Requires a bachelor's degree and minimum 3 years of experience in the field of engineering, project management or quality assurance.
• Experience with plastic Manufacturing is a big plus
• Quality engineering experience, CQE certified a .
• Experience with failure analysis, RMA process, SPC development
• Certified Auditor, a big

Work Environment & Physical Demands:

• Regularly required to use hands and fingers to handle, feel and operate computer, phone and other tools as needed
• Ability to reach with hand and arms
• Frequently required to stand, walk, sit, speak and listen
• Ability to lift to 30 lbs. as needed

Qualifications